This self-service smoothie bowl kiosk was designed as a UX/UI concept project for Bowlsome Smoothie, a growing health-focused brand offering fully customizable smoothie bowls. The objective was to create a seamless, intuitive ordering experience that reduces in-store wait times while making customization simple and enjoyable.
Overview:
With multiple physical locations and increasing foot traffic, Bowlsome Smoothie needed a faster ordering solution without compromising personalization. The key challenge was designing a system that organizes multiple choices — bowl sizes, fruits, toppings, and add-ins — into a structured, easy-to-follow flow that feels effortless rather than overwhelming.
With multiple physical locations and increasing foot traffic, Bowlsome Smoothie needed a faster ordering solution without compromising personalization. The key challenge was designing a system that organizes multiple choices — bowl sizes, fruits, toppings, and add-ins — into a structured, easy-to-follow flow that feels effortless rather than overwhelming.
Solution:
The kiosk experience was designed as a guided three-step journey:
The kiosk experience was designed as a guided three-step journey:
Size Selection – Users begin by selecting their bowl size with clear visuals and simple quantity controls.
Customization – Ingredients are displayed using bold, friendly illustrations and categorized layouts to make browsing quick and engaging.
Confirmation – A clean summary screen allows users to review, edit, or confirm their bowl before checkout.
The interface prioritizes clarity, hierarchy, and large touch-friendly elements to ensure accessibility in a high-traffic environment. Consistent branding, vibrant ingredient illustrations, and strong call-to-action buttons create a fresh, energetic experience aligned with the brand’s identity.
Outcome:
The final design streamlines the ordering process into clear, manageable steps that improve usability and reduce decision fatigue. By balancing customization with simplicity, the kiosk enhances operational efficiency while delivering a modern, engaging experience that reflects Bowlsome Smoothie’s healthy and vibrant brand.
The final design streamlines the ordering process into clear, manageable steps that improve usability and reduce decision fatigue. By balancing customization with simplicity, the kiosk enhances operational efficiency while delivering a modern, engaging experience that reflects Bowlsome Smoothie’s healthy and vibrant brand.